BJ88 Privacy Policy — Your Data, Protected

BJ88 uses your personal data for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. Here is a clear breakdown of how your data is used:

• Account management: To create, maintain, and secure your BJ88 account, including verifying your identity and age at registration.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the BJ88 support team.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, account takeovers, and other security threats on the platform.
• Legal compliance: To meet our obligations under applicable anti-money laundering (AML) regulations and other legal requirements, including responding to lawful requests from authorities.
• Platform improvement: To analyse usage patterns and technical performance data so we can improve the BJ88 platform, fix bugs, and develop new features.
• Responsible gaming: To monitor gaming behaviour and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
• Marketing communications: To send you promotional offers and updates about BJ88 — but only if you have opted in to receive them. You can opt out at any time.

BJ88 will never use your personal data to make automated decisions that have a significant legal or financial impact on you without human review.

BJ88 processes your personal data on the following legal grounds:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to fulfil our contract with you — specifically, to operate your account and process your transactions.
• Legal obligation: Certain data processing activities are required by law, including identity verification for KYC compliance and transaction record-keeping for AML purposes.
• Legitimate interests: BJ88 processes technical and usage data based on our legitimate interest in maintaining platform security, preventing fraud, and improving the service we provide to all players.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent. You can withdraw this consent at any time.

BJ88 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with this Privacy Policy.

• Payment processors: Your financial data is shared with bKash, Nagad, and Rocket solely for the purpose of processing your deposit and withdrawal transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: When KYC verification is required, your identity documents may be shared with a trusted third-party verification service. This data is used only for verification and is not retained by the provider beyond the verification process.
• Fraud prevention services: Technical and usage data may be shared with fraud detection partners to identify and prevent suspicious activity on the platform.
• Legal and regulatory authorities: BJ88 will disclose personal data to law enforcement, regulatory bodies, or other authorities when required to do so by law, court order, or other legal process.
• Platform infrastructure providers: BJ88 uses third-party hosting and cloud infrastructure services. These providers have access to data only as necessary to provide their services and are bound by strict data processing agreements.

All third parties with whom BJ88 shares personal data are required to implement appropriate technical and organisational security measures. BJ88 does not permit third parties to use your data for their own marketing purposes.

BJ88 uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session, and analyse how the platform is used. Here is what you need to know:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: BJ88 uses anonymised analytics data to understand how players navigate the platform, which games are most popular, and where technical issues occur. This data does not identify you personally.
• Preference cookies: These remember your settings, such as language preferences and display options, so you do not have to reconfigure them every time you visit.
• Marketing cookies: If you have opted in to marketing communications, BJ88 may use cookies to personalise the promotions and offers you see. You can opt out of marketing cookies at any time through your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the BJ88 platform. For more information on managing cookies, refer to your browser's help documentation.

BJ88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

• Account data: Retained for the duration of your account and for a period of 5 years after account closure, in accordance with standard financial record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, as required for AML compliance and financial auditing purposes.
• KYC documents: Retained for 5 years after the end of the business relationship, or longer if required by applicable law.
• Support communications: Retained for 2 years from the date of the last interaction, to allow for dispute resolution and quality assurance.
• Technical and usage data: Retained in anonymised or aggregated form for up to 3 years for platform analytics and improvement purposes.

When personal data is no longer required, BJ88 securely deletes or anonymises it so that it can no longer be associated with you as an individual. You may request early deletion of your data subject to legal retention obligations — see Section 9 for details.

BJ88 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

• TLS encryption: All data transmitted between your device and BJ88 is encrypted using Transport Layer Security (TLS) protocol.
• Secure servers: Player data is stored on access-controlled servers with multiple layers of physical and digital security.
• Access controls: Only authorised BJ88 personnel with a legitimate operational need can access personal data. All access is logged and subject to regular audit.
• Two-factor authentication: BJ88 supports two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA to add an extra layer of protection to your account.
• Regular security reviews: BJ88 conducts regular internal security reviews and works with external security specialists to identify and address potential vulnerabilities.

Despite these measures, no internet-based system can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, BJ88 will notify you promptly and take immediate steps to contain and remediate the breach.

As a BJ88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.

• Right of access: You have the right to request a copy of the personal data BJ88 holds about you, along with information about how it is being used.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information directly from your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing: In certain circumstances, you have the right to request that BJ88 restrict the processing of your personal data while a dispute or review is ongoing.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transfer it to another service provider where technically feasible.
• Right to object: You have the right to object to processing of your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

BJ88 will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive. In such cases, we will inform you of any applicable fee before proceeding.

BJ88 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not use the BJ88 platform or provide any personal information to us.

If BJ88 becomes aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on BJ88, please contact us immediately at [email protected] and we will act without delay.

BJ88 uses age verification measures during the registration process and reserves the right to request proof of age at any time. Accounts that cannot be verified as belonging to an adult will be suspended pending review.

The BJ88 platform does not contain links to external third-party websites. All navigation within the platform stays within the BJ88 domain. This Privacy Policy applies solely to data collected through the BJ88 website and mobile application.

If you access BJ88 through a link from a third-party website, please be aware that those external sites operate under their own privacy policies, which BJ88 has no control over and takes no responsibility for. We recommend reviewing the privacy policy of any website you visit outside of the BJ88 platform.

BJ88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The "Last Updated" date at the top of this page reflects when the policy was most recently revised. We encourage you to review this page periodically to stay informed about how BJ88 protects your personal information.

Your continued use of the BJ88 platform after any update to this Privacy Policy constitutes your acceptance of the revised version. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way BJ88 handles your personal data, please get in touch with our support team. We are available around the clock and will treat all privacy-related enquiries with priority and full confidentiality.

• Email: [email protected]
• Subject line: Please use "Privacy Request" in your subject line so we can route your enquiry to the right team immediately.
• Response time: We aim to respond to all privacy-related requests within 48 hours, and to complete data rights requests within 30 days.
• Support hours: 24 hours a day, 7 days a week, 365 days a year.